Refund Policy
Refund Policy
At The Griffin Estate, we understand that plans may change, and unforeseen circumstances can arise. Our refund policy is designed to be fair and transparent while ensuring the integrity of our venue's scheduling and operation.
Reservation Depositis
A non-refundable deposit of 50% of the booking fee is required to secure your event date. The deposit is applied toward your total balance but will not be refunded under any circumstances.
Cancellation Policy
You may cancel your event at any time. However, no refund will be issued.​
Rescheduling Policy
Clients may reschedule their event one time without penalty if requested at least 30 days in advance, subject to date availability. Rescheduling requests made less than 30 days before the event may incur a 20% rescheduling fee.
Weather-Related Cancellation.
As an outdoor venue, we highly recommend having a weather contingency plan. Events canceled due to weather are not eligible for a refund. However, clients may reschedule at no additional cost, subject to date availability.
Force Majeure
In cases of unforeseen circumstances beyond our control (natural disaster, government restriction,etc.), we will work with the clients to either reschedule or issues a partial refund based on the situation.
No-Show & Late Cancellation
If the client does not show up on the event date or cancels the event no refund or credit will be issued.
Approved refunds will be processed with 14 business days to the origignal payment method.
You acknowledge and agree to this refund policy by booking with The Griffin Estate. If you have any questions, please email us at griffinestateva@gmail.com